Return Policy

RETURN INFORMATION :

Any item(s) must be in original, unused condition with original tags attached  within 14 days of the shipment date for full refund (some restrictions may apply).
For shoes, the box must be in original condition, please wrap the shoe box and do not use tape on the shoe box for return.
(Note: For return item(s) purchased with free shipping, $10.99 will be deducted from the refund total)
 
 
WHAT IS YOUR RETURN POLICY?
We want you to be satisfied with your purchase. We will issue a return for an item within 14 days of receipt if it is in original condition and with tags attached.  Refunds for all transactions will be issued to the original form of payment.  Items purchased at a discount of 30% or more are Final Sale and therefore not eligible for return or exchange.  Petite Hailey  gift cards are non-refundable. Please note, we only process returns that were purchased via the online store. Garments purchased at any Petite Hailey must be returned to a Petite Hailey store. Due to security constraints, we cannot reimburse you for an amount greater than your purchase amount.
 
HOW DO I RETURN?
please email us at
info@petitehailey.com
and allow one to three busines days for us to email you the return label (note. the return date request will be the day you sent the email)